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IT & Support

IT & Support

At Image Matters, we know IT matters. That’s why we have hired the best IT staff to keep your office printers running, copy after copy.

With decades of combined experience in servicing office technology,the Image Matters IT staff have had extensive manufacturer training and certifications, including Network DAC. If something isn’t working, they can fix it. You can count on our certified technicians for the necessary tune-ups and unforeseen repairs of your printer products. Let our team focus on managing your office technology, so your team can focus on managing your business. Email us today for more information about how Image Matters IT Team can make your networked life more manageable.

Service Options

No two businesses are the same. So Image Matters offers a wide range of service options to fit a wide range of printing needs. We create a plan that works best for your company and your budget. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware.

Our Service Process:
When you call to report a problem with your copier, scanner or fax machine, or fill out an online request form, Image Matters promptly dispatches the proper technician. Your technician will call to gather information about the problem and arrive at your office quickly to fix it.

We can also monitor technology performance and meter counts with our ImageLink managed print services. To talking with us about a support agreement for your essential office technology, call 865-212-3600.